Effective date: February 2026

Rakenne (“we”, “us”, “our”) operates the rakenne.app platform. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

What Data We Collect

We collect the following categories of personal data:

  • Account information: name, email address, and password hash when you register.
  • Usage data: interaction logs, feature usage, browser type, IP address, and timestamps.
  • Content data: documents and workflows you create within the platform.
  • Payment data: billing information processed through our third-party payment provider.

How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our services.
  • Authenticate your identity and secure your account.
  • Communicate service updates, security alerts, and support messages.
  • Analyze usage patterns to improve product quality and user experience.
  • Comply with legal obligations.

Data Storage & Security

Your data is stored on servers within the European Union. We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits.

Third-Party Services

We may share data with trusted third-party service providers for hosting, analytics, and payment processing. All third parties are bound by data processing agreements and are required to comply with GDPR.

Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@rakenne.app .

Cookies

We use essential cookies to operate the platform and optional analytics cookies to understand usage patterns. For details, refer to our cookie consent banner settings.

Contact

For privacy-related inquiries or concerns, please contact our Data Protection team at privacy@rakenne.app .

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