Continual Improvement
Skill packages tagged with “Continual Improvement”
ISO 17025 Management Review
Prepare and conduct management reviews per ISO/IEC 17025:2017 Clause 8.9. Compiles all required inputs (internal audits, corrective actions, PT results, risk assessments, resource adequacy), documents review decisions, and tracks action items. Review input validator checks all Clause 8.9.2 categories; action item tracker validates decisions, owners, and deadlines.
ISO 20000 Management Review (Clause 4.5.5)
Prepare and conduct management review of the SMS for ISO/IEC 20000-1:2011. Compile all required review inputs per Clause 4.5.5, document decisions with owners and dates, track improvement actions, and produce the management review report.
ITIL 4 Continual Improvement
Draft and maintain ITIL 4 Continual Improvement practice documentation and artifacts aligned to the Service Value System.