PDCA
Skill packages tagged with “PDCA”
ISO 17025 Management Review
Prepare and conduct management reviews per ISO/IEC 17025:2017 Clause 8.9. Compiles all required inputs (internal audits, corrective actions, PT results, risk assessments, resource adequacy), documents review decisions, and tracks action items. Review input validator checks all Clause 8.9.2 categories; action item tracker validates decisions, owners, and deadlines.
ISO 27001 ISMS Annual Maintenance & Surveillance Audit Prep
Prepare for annual ISO 27001 surveillance audits by reviewing and updating existing ISMS documents. Scans documents for freshness, assesses organizational changes, performs delta risk re-assessment, updates SoA, reconciles CAPAs from prior audits, assembles surveillance audit evidence pack, scores audit readiness across 10 dimensions, and produces a year-over-year ISMS health report. Designed for certified organizations maintaining their ISMS between recertification cycles.
Quality Metric Validator (COBIT APO11)
Define quality standards for IT services and SDLC aligned to COBIT APO11. Suggest quality gates based on Capability Levels. Includes SLA–quality sync check.