HIQA Incident Reporting Procedure

Overview

Draft or update an incident reporting procedure for healthcare services aligned with HIQA NSSBH (internal reporting; for notifiable incidents use hiqa-notifiable-incidents-reporting).

Getting Started

Add your source materials to the project workspace, then activate the HIQA Incident Reporting Procedure skill. The agent will guide you through the process step by step.

Example conversation

You: We need an incident reporting procedure for staff—internal reporting and learning—not the notifiable incidents to HIQA.

Agent: I’ll use the NSSBH reference (safe care, governance). I’ll draft a procedure for internal reporting of incidents, near misses, and hazards: how and when to report; triage and investigation; feedback to reporters; learning and improvement; and a non-punitive culture. I’ll clearly distinguish this from notifiable incidents to HIQA and link to open disclosure where harm has occurred.

Output excerpt

Incident reporting procedure excerpt

What to report — Report any incident that caused or could have caused harm, and any near miss or hazard. Report as soon as practicable. Use [form/system]. No blame: we focus on learning.

What happens next — Reports are triaged by [role]. Investigations are carried out for [criteria]. You will receive feedback on the outcome. Lessons are shared [e.g. team briefings, quality reports] and fed into the risk register and quality improvement plan.

Extension and validation

This skill does not include custom validation tools. Elaboration is guided by the skill workflow and reference materials.