HIQA Open Disclosure Policy

Overview

Draft or update an open disclosure policy aligned with the Patient Safety Act 2023 and HIQA NSSBH.

Getting Started

Add your source materials to the project workspace, then activate the HIQA Open Disclosure Policy skill. The agent will guide you through the process step by step.

Example conversation

You: We need an open disclosure policy that meets the Patient Safety Act 2023 and HIQA—when and how we talk to patients and families after harm.

Agent: I’ll use the NSSBH reference and align with the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023. I’ll draft a policy covering: when to disclose (harm or potential harm); who communicates; what to say (acknowledgment, apology, next steps); support for patient/family and staff; documentation; and links to notifiable incidents and complaints.

Output excerpt

Open disclosure policy excerpt

When we disclose — We disclose when an incident has resulted in harm or potential harm to a patient. Disclosure is timely, honest, and compassionate. The treating clinician (or designated person) leads the conversation, with support available for the patient/family and for staff.

What we say — We acknowledge what happened, apologise where appropriate, explain what we are doing to support the patient and prevent recurrence, and say how we will keep the patient/family informed. We document the disclosure and any follow-up.

Extension and validation

This skill does not include custom validation tools. Elaboration is guided by the skill workflow and reference materials.