Qualiopi — Dossier de Certification

Education France Qualiopi RNQ Professional Training Compliance

Overview

Prepare the Dossier de Certification for Qualiopi (France, RNQ). Structure proof-of-service evidence (feuilles d’émargement, enquêtes de satisfaction), validate with proof_of_service_audit, and align with the 7 criteria and 32 indicators of the Référentiel National Qualité.

Example conversation

You: We’re preparing our Qualiopi dossier for the next audit. I’ve put the evidence in dossier-certif/. Can you check we have attendance sheets and satisfaction surveys?
Agent: I’ll run proof_of_service_audit on that folder. (Runs the tool on dossier-certif/.) The audit shows feuilles d’émargement in dossier-certif/sessions/ and satisfaction questionnaires in dossier-certif/satisfaction/. Result: CONFORME. I can add a short narrative in the dossier that references these files for the auditor.
You: Can you draft the “Preuve de prestation” section of the dossier that points to these files?
Agent: (Drafts the section below, referencing the evidence paths and RNQ indicators 2, 30, 31, 32.)

Excerpt of a draft Dossier de Certification

The agent structures the proof-of-service section so each element is traceable to files. Example:

# Dossier de Certification Qualiopi — [Nom de l'organisme]

## Preuve de réalisation des prestations

### Feuilles d'émargement

Les feuilles d'émargement (ou dispositif équivalent) sont conservées par session et par demi-journée. Elles attestent de la présence des stagiaires et de la réalisation effective des prestations.

**Emplacement des preuves :** `dossier-certif/sessions/` — feuilles par session (émargement_*.pdf).

### Recueil des appréciations et enquêtes de satisfaction

Conformément aux indicateurs 2, 30, 31 et 32 du RNQ :

- **Indicateur 2** — Indicateurs de résultats : taux de satisfaction des stagiaires (enquêtes à chaud).
- **Indicateur 30** — Recueil des appréciations : bénéficiaires, financeurs, équipes pédagogiques.
- **Indicateur 31** — Réclamations et difficultés : traitement documenté.
- **Indicateur 32** — Amélioration continue : exploitation des retours.

**Emplacement des preuves :** `dossier-certif/satisfaction/` — questionnaires complétés, synthèses et bilans de session.

The agent uses proof_of_service_audit to confirm both types of evidence are present before writing this section.

Extension tool and validations

The skill provides one tool to validate proof-of-service evidence before submission or audit.

proof_of_service_audit

Purpose: Check that the Dossier de Certification (or the described evidence) includes (1) Feuilles d’émargement (attendance sheets) and (2) enquêtes de satisfaction (satisfaction surveys), as required by the RNQ for proof of service.

What it does	Detail
Input	Path to a directory (dossier root) or to a document (Markdown/text) that describes or lists the dossier contents.
Directory mode	Recursively scans file names (up to 4 levels). Detects files whose names suggest émargement (e.g. émargement, feuille de présence, attendance) or satisfaction (e.g. enquête satisfaction, questionnaire, recueil appréciations, à chaud, à froid).
Document mode	Scans the document content line by line for the same notions; reports line numbers where evidence is mentioned.
Output	A report with two blocks: (1) Feuilles d’émargement — OK + list of paths/lines, or MANQUANT with guidance to add attendance evidence; (2) Enquêtes de satisfaction — OK + list, or MANQUANT with guidance (indicators 2, 30, 31, 32).
Pass/fail	CONFORME when both types of evidence are present; otherwise NON CONFORME with a short indication of what to add.

Not a substitute for the full RNQ audit — it only checks presence of these two proof-of-service elements; the organism remains responsible for completeness and accuracy of the full dossier.

Getting Started

Add your dossier folder or a summary of its contents to the project workspace, then activate the Qualiopi — Dossier de Certification skill. Ask the agent to structure the dossier using the RNQ criteria or to run the proof-of-service audit before submission.