# Qualiopi — Dossier de Certification

> Prepare the Dossier de Certification for Qualiopi (France, RNQ). Structure proof-of-service evidence (feuilles d'émargement, enquêtes de satisfaction), validate with proof_of_service_audit, and align with the 7 criteria and 32 indicators of the Référentiel National Qualité.



Tags: Education, France, Qualiopi, RNQ, Professional Training, Compliance


## Example Prompts

- Prepare our Qualiopi certification dossier for the next audit
- Check that our dossier includes attendance sheets and satisfaction surveys
- Structure the certification dossier according to the RNQ criteria
- Validate proof-of-service evidence before submitting the dossier

URL: https://rakenne.app/skills/qualiopi-dossier-certification/index.md

Try this skill: https://rakenne.app/a/?skill=qualiopi-dossier-certification



## Overview

Prepare the Dossier de Certification for Qualiopi (France, RNQ). Structure proof-of-service evidence (feuilles d'émargement, enquêtes de satisfaction), validate with proof_of_service_audit, and align with the 7 criteria and 32 indicators of the Référentiel National Qualité.

## Example conversation

> **You:** We're preparing our Qualiopi dossier for the next audit. I've put the evidence in `dossier-certif/`. Can you check we have attendance sheets and satisfaction surveys?
>
> **Agent:** I'll run **proof_of_service_audit** on that folder. *(Runs the tool on `dossier-certif/`.)* The audit shows feuilles d'émargement in `dossier-certif/sessions/` and satisfaction questionnaires in `dossier-certif/satisfaction/`. Result: **CONFORME**. I can add a short narrative in the dossier that references these files for the auditor.
>
> **You:** Can you draft the "Preuve de prestation" section of the dossier that points to these files?
>
> **Agent:** *(Drafts the section below, referencing the evidence paths and RNQ indicators 2, 30, 31, 32.)*

## Excerpt of a draft Dossier de Certification

The agent structures the proof-of-service section so each element is traceable to files. Example:

```markdown
# Dossier de Certification Qualiopi — [Nom de l'organisme]

## Preuve de réalisation des prestations

### Feuilles d'émargement

Les feuilles d'émargement (ou dispositif équivalent) sont conservées par session et par demi-journée. Elles attestent de la présence des stagiaires et de la réalisation effective des prestations.

**Emplacement des preuves :** `dossier-certif/sessions/` — feuilles par session (émargement_*.pdf).

### Recueil des appréciations et enquêtes de satisfaction

Conformément aux indicateurs 2, 30, 31 et 32 du RNQ :

- **Indicateur 2** — Indicateurs de résultats : taux de satisfaction des stagiaires (enquêtes à chaud).
- **Indicateur 30** — Recueil des appréciations : bénéficiaires, financeurs, équipes pédagogiques.
- **Indicateur 31** — Réclamations et difficultés : traitement documenté.
- **Indicateur 32** — Amélioration continue : exploitation des retours.

**Emplacement des preuves :** `dossier-certif/satisfaction/` — questionnaires complétés, synthèses et bilans de session.
```

The agent uses **proof_of_service_audit** to confirm both types of evidence are present before writing this section.

## Extension tool and validations

The skill provides one tool to validate proof-of-service evidence before submission or audit.

### proof_of_service_audit

**Purpose:** Check that the Dossier de Certification (or the described evidence) includes (1) *Feuilles d'émargement* (attendance sheets) and (2) *enquêtes de satisfaction* (satisfaction surveys), as required by the RNQ for proof of service.

| What it does | Detail |
|--------------|--------|
| **Input** | Path to a **directory** (dossier root) or to a **document** (Markdown/text) that describes or lists the dossier contents. |
| **Directory mode** | Recursively scans file names (up to 4 levels). Detects files whose names suggest émargement (e.g. *émargement*, *feuille de présence*, *attendance*) or satisfaction (e.g. *enquête satisfaction*, *questionnaire*, *recueil appréciations*, *à chaud*, *à froid*). |
| **Document mode** | Scans the document content line by line for the same notions; reports line numbers where evidence is mentioned. |
| **Output** | A report with two blocks: (1) Feuilles d'émargement — OK + list of paths/lines, or MANQUANT with guidance to add attendance evidence; (2) Enquêtes de satisfaction — OK + list, or MANQUANT with guidance (indicators 2, 30, 31, 32). |
| **Pass/fail** | **CONFORME** when both types of evidence are present; otherwise **NON CONFORME** with a short indication of what to add. |

Not a substitute for the full RNQ audit — it only checks presence of these two proof-of-service elements; the organism remains responsible for completeness and accuracy of the full dossier.

## Getting Started

Add your dossier folder or a summary of its contents to the project workspace, then activate the *Qualiopi — Dossier de Certification* skill. Ask the agent to structure the dossier using the RNQ criteria or to run the proof-of-service audit before submission.


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